Privacy policy

1. Information We Collect

When you visit the Woman Matters website, place an order, create an account, or contact us, we may collect certain information, including:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase details
  • Payment and transaction information
  • Information you provide when contacting customer support
  • Website usage, device, browser, and IP address information

We only collect information that is reasonably necessary to provide our products and services, process orders, improve your experience, and maintain website security.

2. How We Use Your Information

Your information may be used to:

  • Process and fulfill your orders
  • Process payments and provide order confirmations
  • Arrange shipping and delivery
  • Provide customer support
  • Send important updates regarding your orders
  • Improve our products, website, and services
  • Personalize your shopping experience
  • Prevent fraud, misuse, and unauthorized activity
  • Comply with applicable legal and regulatory requirements
  • Send promotional communications where you have provided appropriate consent

3. Payment Information

Payments made through our website are processed through trusted third-party payment providers.

We do not store your complete credit card, debit card, or other sensitive payment credentials on our own servers. Payment information is handled by the relevant payment gateway in accordance with its security and privacy practices.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember your preferences
  • Understand how visitors use our website
  • Improve website performance
  • Provide relevant marketing and advertising

You may adjust your browser settings to manage or disable cookies. Some website features may not function properly if certain cookies are disabled.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers who help us operate our business, including:

  • Payment processing partners
  • Shipping and delivery partners
  • Website and hosting providers
  • Customer support platforms
  • Analytics and marketing service providers

These parties receive only the information reasonably required to perform their services and are expected to handle it securely.

We may also disclose information where required by law, legal proceedings, government authorities, or to protect our rights, customers, or website.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill orders and provide services
  • Maintain business and transaction records
  • Resolve disputes
  • Prevent fraud or misuse
  • Meet legal, accounting, and regulatory requirements

When information is no longer required, we may securely delete or anonymize it.

8. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Withdraw consent where processing is based on consent
  • Request information about how your data is being used

To exercise any applicable rights, you can contact us using the details provided below.

9. Marketing Communications

If you choose to receive promotional communications from us, we may send information about products, offers, launches, and other updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us.

Transactional and service-related communications, such as order confirmations and shipping updates, may still be sent when necessary.

10. Third-Party Links

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing them with your personal information.

11. Children's Privacy

Our website and services are not intended for individuals who are not legally permitted to purchase or use our products.

We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that appropriate action can be taken.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws.

Any updated version will be published on this page with the revised effective date.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

Business Name: Woman Matters
Email: Woman.matters1@gmail.com