Shipping policy
1. Shipping Overview
At Wear Vibe, we aim to process and deliver your orders safely and efficiently. Orders are shipped to the delivery address provided during checkout.
Once your order has been successfully placed, you will receive an order confirmation with the relevant order details.
2. Order Processing
Orders are generally processed within 1–3 business days after successful payment.
Orders placed on weekends or public holidays may be processed on the next business day.
Processing times may occasionally be longer during:
- Sales and promotional periods
- Festive seasons
- High-demand periods
- Unforeseen operational circumstances
3. Shipping & Delivery Time
After your order has been processed and dispatched, delivery generally takes approximately 3–7 business days, depending on your location and the courier service.
Delivery timelines are estimates and may vary due to circumstances beyond our control, including weather conditions, public holidays, courier delays, incorrect addresses, or other logistical issues.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.
Shipping charges may vary depending on your order value, delivery location, and applicable promotions.
5. Order Tracking
Once your order has been dispatched, you may receive tracking information through your registered email address, phone number, or other contact details provided during checkout.
You can use the tracking information provided by the courier to check your shipment status.
6. Delivery Address
Please make sure that your name, phone number, complete address, and PIN code are accurate before placing your order.
Wear Vibe is not responsible for delays or failed deliveries resulting from:
- Incorrect or incomplete addresses
- Incorrect PIN codes
- Incorrect contact information
- Recipient unavailability
- Refusal to accept the shipment
- Other circumstances preventing successful delivery
Additional shipping charges may apply if an order needs to be re-shipped because incorrect information was provided.
7. Delayed Deliveries
While we work with reliable delivery partners, delays may occasionally occur.
If your order has not arrived within the expected delivery period, please contact us with your order number. We will assist in checking the shipment status with the relevant courier partner.
8. Damaged or Lost Shipments
If your package arrives damaged, please contact us as soon as possible.
For damaged, missing, or incorrectly delivered orders, we may request photographs, videos, order details, or other information required to investigate the issue with the courier partner.
9. Undelivered or Returned Shipments
If a shipment cannot be delivered because of an incorrect address, unsuccessful delivery attempts, recipient unavailability, refusal of delivery, or other circumstances attributable to the customer, the package may be returned to us.
If you require the order to be shipped again, additional shipping charges may apply.
10. Multiple Products in an Order
If an order contains multiple products, Wear Vibe may ship the products together or separately depending on product availability, processing requirements, and logistics.
If products are shipped separately, you may receive separate tracking information.
11. Contact Us
For questions regarding your order or delivery, please contact us:
Business Name: Wear Vibe
Email: vinaysingh.cnb@gmail.com
Please include your order number when contacting us regarding an existing order.